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How to Configure General Settings for your RecordsKeeper.AI Account
How to Configure General Settings for your RecordsKeeper.AI Account

Learn about customizing your RecordsKeeper.AI environment for optimal document management and automated workflows

Kanishka Sharma avatar
Written by Kanishka Sharma
Updated over 2 weeks ago

Introduction

The General Settings section in RecordsKeeper.AI allows you to configure crucial parameters for your account, including email handling, file size limits, and automated file management features. This guide will help you optimize these settings for efficient document management and streamlined workflows.

1. Email Configuration

Configure RecordsKeeper.AI Email

  1. Locate your dedicated RecordsKeeper.AI email address

  2. Copy the email address for reference

  3. Share with team members who need to forward documents

Set Authorized Senders

  1. Click the user selection field under "Accept Records From These Email ids Only"

  2. Add approved team members who can forward emails

  3. Remove users by clicking the 'x' next to their names

2. Financial Year Settings

  1. Click the Financial Year dropdown

  2. Select your organization's financial year format (e.g., April-March)

  3. This setting affects how reports and data are organized

3. File Size Management

Configure Global File Size Limits

  1. Select "All file types" from the File Type dropdown

  2. Set the maximum file size in MB

  3. Note: This serves as the default limit

Set Type-Specific Limits

  1. Click "+ Add More Filetype Size Limit"

  2. Select specific file type (e.g., PDF)

  3. Set maximum size limit

  4. Add additional file types as needed

Important Note: When conflicts occur, the smaller limit takes precedence. For example, if department limit is 100MB but PDF limit is 50MB, PDFs will be restricted to 50MB.

4. Auto-Tagging Configuration

  1. Locate the "Enable Auto-Tagging" toggle

  2. Switch on to activate automatic tag generation

  3. Define custom tags:

    • Click in the tags field

    • Enter relevant categories (e.g., Sales, Marketing, Finance)

    • Remove tags by clicking the 'x'

5. Auto-Renaming Setup

  1. Find the "Enable Auto-Renaming" toggle

  2. Activate to enable automatic file renaming

  3. Set naming convention pattern:

    • Use the provided format: [Level 1]-[Level 2]-[Level 3]-[Level 4]-[Level 5]

    • Customize levels based on your organization's needs

Best Practices

Email Management

  • Regularly review authorized senders

  • Communicate email address to relevant team members

  • Monitor email forwarding usage

File Size Configuration

  • Set realistic size limits based on needs

  • Consider department-specific requirements

  • Review and adjust limits periodically

Automated Features

  • Start with broad tag categories

  • Use consistent naming conventions

  • Review auto-generated tags regularly

Advanced Tips

  1. Email Integration

    • Set up email filters for better organization

    • Create team guidelines for email forwarding

    • Monitor forwarding patterns

  2. Storage Optimization

    • Review file size distribution regularly

    • Adjust limits based on usage patterns

    • Monitor storage utilization

  3. Automation Efficiency

    • Refine tag categories over time

    • Adjust naming conventions as needed

    • Monitor auto-tagging accuracy

Troubleshooting

Common Issues and Solutions:

  1. Emails not being processed

    • Verify sender is authorized

    • Check file size limits

    • Confirm email format

  2. File size conflicts

    • Review hierarchy of limits

    • Check department-specific settings

    • Adjust global limits if needed

Conclusion

Proper configuration of your RecordsKeeper.AI general settings ensures smooth document management and efficient workflows. Regular review and adjustment of these settings will help maintain optimal system performance and user experience.

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