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Are my documents and AI models isolated from other users' data?

Understanding how RecordsKeeper.AI prevents data mixing between different customer accounts and ensures complete isolation.

Kanishka Sharma avatar
Written by Kanishka Sharma
Updated over a week ago

Yes, we implement comprehensive account-level isolation for both your documents and AI models to ensure zero cross-contamination between organizations.

Complete data separation:

  • Document isolation: Your files are stored in completely separate environments from other customers

  • Model isolation: AI learning and intelligence gained from your documents stays within your account

  • Search isolation: Your AI searches never access or learn from other users' content

  • Processing isolation: Document analysis and indexing happens in dedicated account-specific environments

What this prevents:

  • Other users accidentally accessing your documents

  • Your searches returning results from other organizations

  • Cross-contamination of AI learning between accounts

  • Any mixing of sensitive information across customer boundaries

Technical safeguards: Our architecture ensures that your RecordsKeeper.AI experience is like having a completely private installation. Your AI assistant knows only about your documents, your team's access patterns, and your organizational structure.

Security benefit: This isolation protects your competitive advantage, confidential information, and ensures that insights gained from your documents remain exclusively yours. No other customer benefits from your data, and you never risk exposure to their information.

Your RecordsKeeper.AI environment is your own private digital workspace with ironclad boundaries.

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