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How to Manage Notification Preferences for your RecordsKeeper.AI Account
How to Manage Notification Preferences for your RecordsKeeper.AI Account

Learn to customize your notification settings to stay informed about important document activities and system events

Kanishka Sharma avatar
Written by Kanishka Sharma
Updated over 2 weeks ago

Introduction

Managing notifications effectively is crucial for staying updated on important document activities while avoiding information overload. RecordsKeeper.AI's notification preferences allow you to customize how and when you receive updates about various activities in your account, ensuring you stay informed about what matters most to your role.

Step-by-Step Configuration Guide

1. Access Notification Settings

  1. Navigate to Settings & Policies

  2. Select the "Notifications" tab

  3. Find "Notification Preferences" section

2. Set Notification Frequency

Choose your preferred update frequency from the dropdown menu:

  • Instant: Receive notifications as events occur

  • Daily Digest: Get a daily summary

  • Weekly Digest: Receive weekly updates

  • Monthly Digest: Get monthly summaries

3. Configure Event Notifications

Toggle notifications on/off for various events by using the switches provided. Available notifications include:

  • Document uploads, modifications, and deletions

  • Retention period expiry alerts

  • Legal hold status changes

  • Share link creation and expiration

  • Access requests and collaborations

  • System newsletters and updates

Simply turn the toggle "On" for events you want to monitor and "Off" for those you don't need to track.

Best Practices

1. Prioritize Notifications

  • Enable instant alerts for critical activities

  • Use digests for routine updates

  • Consider your role's requirements

  • Avoid notification fatigue

2. Regular Review

  • Periodically assess notification needs

  • Adjust frequencies as needed

  • Update preferences with role changes

  • Remove unnecessary notifications

3. Team Coordination

  • Align notifications with team roles

  • Ensure critical events are covered

  • Avoid redundant notifications

  • Share important updates appropriately

Tips for Effective Notification Management

  1. Start Conservative

    • Begin with essential notifications

    • Add more as needed

    • Monitor notification volume

    • Adjust based on experience

  2. Consider Workflow Impact

    • Match frequency to work patterns

    • Enable relevant notifications only

    • Use digests for non-urgent updates

    • Keep critical alerts instant

  3. Regular Maintenance

    • Review notification effectiveness

    • Update preferences periodically

    • Remove unused notifications

    • Optimize for current needs

Conclusion

Effective notification management ensures you stay informed about important document activities without being overwhelmed. By carefully configuring your notification preferences in RecordsKeeper.AI, you can maintain awareness of critical events while minimizing disruptions to your workflow.

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