FAQs
Get quick answers to quick queries with this collection of most frequently asked questions
Why am I being charged for storage when I've connected my existing cloud storage to RecordsKeeper.AI?Understanding how RecordsKeeper.AI processes your cloud files and why additional storage costs apply for AI-powered functionality.
Can I get additional storage without upgrading to a higher subscription tier?Learn how to expand your storage capacity while keeping your current benefits and subscription level.
Does RecordsKeeper.AI support zero-knowledge encryption for my documents?Understanding why RecordsKeeper.AI doesn't use zero-knowledge encryption and how this enables our AI-powered features.
Do you use my documents to train your AI models or other machine learning systems?Learn how RecordsKeeper.AI protects your data privacy and restricts AI learning to your account only.
Are my documents and AI models isolated from other users' data?Understanding how RecordsKeeper.AI prevents data mixing between different customer accounts and ensures complete isolation.
Can RecordsKeeper.AI extract specific rows or perform detailed data analysis from my CSV files?Understanding RecordsKeeper.AI's capabilities with CSV files and current limitations for granular data extraction.
Can I choose where my data is stored geographically, and can I change the storage region later?Learn how to select your preferred data storage region and understand the limitations on changing locations after upload.
Can I use RecordsKeeper.AI for personal documents while giving my assistant access to help organize them without sharing my cloud storage credentials?Learn how to manage personal files securely while allowing team members to help with organization through controlled access permissions.
Can I select specific folders when syncing my cloud storage with RecordsKeeper.AI?Understanding folder selection capabilities for cloud storage integration and workarounds for managing large storage accounts efficiently.
Is RecordsKeeper.AI available in languages other than English?Learn about RecordsKeeper.AI's language support capabilities for both the user interface and document processing functionality.
Does RecordsKeeper.AI offer HIPAA Business Associate Agreements (BAAs) for healthcare organizations?Current status of HIPAA compliance capabilities and Business Associate Agreement availability for healthcare industry users.